Your privacy matters to us. This Privacy Policy explains how 7spine collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
We are committed to being transparent about how we handle your personal data. Here are the core principles that guide our privacy practices.
All personal data collected by 7spine is stored on encrypted servers with industry-standard security protocols. We apply strict access controls to ensure only authorized personnel can access your information.
7spine will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the platform and to comply with our legal obligations under Philippine law.
Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by 7spine. You may exercise these rights at any time by contacting our Data Protection Officer.
7spine complies fully with the Philippine Data Privacy Act of 2012, PAGCOR data handling requirements, and the Anti-Money Laundering Act. Our data practices are regularly reviewed to ensure ongoing compliance.
We use cookies and similar technologies only to improve your experience on the 7spine platform. You can manage your cookie preferences at any time through your browser settings. We do not use cookies for cross-site tracking.
In the unlikely event of a data breach affecting your personal information, 7spine will notify you and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by Philippine law.
7spine ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 7spine online gaming platform accessible at 7spine.com (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you access or use the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It applies to all personal data collected through the Platform, our customer support channels, and any other interactions you have with 7spine.
Consent: By registering an Account on the 7spine Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection, use, and processing of your personal data as described herein.
7spine is the personal information controller responsible for your personal data collected through the Platform. Our designated Data Protection Officer (DPO) oversees compliance with the Data Privacy Act of 2012 and this Privacy Policy.
If you have any questions, concerns, or requests regarding your personal data, you may contact our Data Protection Officer at:
Data Protection Officer – 7spine
Email: [email protected]
Address: Manila, Philippines
7spine collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number | Registration & KYC verification |
| Contact Data | Mobile number, email address, residential address | Registration & account updates |
| Financial Data | GCash number, PayMaya account, bank account details | Deposits & withdrawals |
| Transaction Data | Deposit history, withdrawal history, bet records, game history | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system | Platform access |
| Usage Data | Pages visited, session duration, features used, click patterns | Ongoing platform use |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support interactions |
We do not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for identity verification or legal compliance purposes, and only with your explicit consent.
7spine processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, 7spine processes your personal data on the following legal bases:
7spine does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
No Cross-Border Transfers Without Safeguards: If any of the above recipients are located outside the Philippines, 7spine will ensure that appropriate safeguards are in place before transferring your personal data, in accordance with Section 12 of this Policy.
7spine retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR & AMLC requirements |
| Financial Transaction Records | 10 years from transaction date | Anti-Money Laundering Act |
| KYC Documents | 5 years after account closure | PAGCOR regulations |
| Customer Support Records | 3 years from last interaction | Legitimate interests |
| Marketing Preferences | Until consent is withdrawn | Consent |
| Technical & Usage Data | 13 months from collection | Legitimate interests |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
7spine implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While we take all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your Account credentials.
7spine uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Platform.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7spine:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 15 business days. We may need to verify your identity before processing your request.
The 7spine Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling laws and PAGCOR regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated Account, delete the personal data, and report the matter to PAGCOR as required. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].
7spine primarily stores and processes personal data within the Philippines. In limited circumstances, personal data may be transferred to or accessed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software developers.
Where such transfers occur, 7spine ensures that appropriate safeguards are in place, including:
7spine reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered Players via email or an in-platform notification before the changes take effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 7spine, please contact our Data Protection Officer:
7spine Data Protection Officer
Email: [email protected]
Address: Manila, Philippines
Support Hours: 24/7
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information, visit the NPC's official channels.
Now that you know how we protect your privacy, join thousands of Filipino players who trust 7spine for a secure, fair, and exciting online gaming experience. Must be 21 years or older to register.
21+ only · PAGCOR regulated · Data Privacy Act compliant